FiduCenter is a licensed and regulated broker by the Vanuatu Financial Services Commission. FiduCenter is committed to providing the highest quality of service. Our clients are covered by deposit insurance and have access to comprehensive support and prompt resolution of any issues concerning their financial interactions with FiduCenter.
The International Financial Commission is an alternative dispute resolution center established to protect the interests of individual traders. It promotes transparency, integrity, and client education.
Membership with FinaCom is an honor reserved for companies that constantly and faithfully adhere to these principles. FiduCenter joined the Commission on February 22, 2016.
Financial Markets Association in Vanuatu is a self-regulatory body for Vanuatu Financial Dealer License holders.
FiduCenter clients are entitled to free legal assistance with any disputes they may raise with the broker.
All market prices quoted on the FiduCenter platform are third-party verified. The data can be accessed at all times so the trader can ensure they are getting the best trade execution.
Should any wrongdoing be proven on the part of the broker, a trader is eligible to receive up to €20,000 in compensation.
First, make sure you’ve described the issue to the broker. You can do so by contacting the FiduCenter Client Relations Department in writing. We’ll do our absolute best to get back to you within 24 hours of receiving your message.
If you are not fully satisfied with the solution proposed by our specialist or the problem is not resolved within 14 days, you have the right to file a formal complaint with the Financial Commission.
You can describe the problem on the regulator’s site or download a request form in pdf and submit the completed file via the designated FinaCom email.
The services on the Website are provided by Aollikus Limited, a licensed financial dealer, company number: 40131, registered address: 1276, Govant Building, Kumul Highway, Port Vila, Republic of Vanuatu. Saledo Global LLC, registered at at Euro House, Richmond Hill Road, Kingstown, St. Vincent and the Grenadines, P.O. Box 2897 provides services to clients trading in digital assets and to clients with accounts nominated in digital assets. Partner companies: VISEPOINT LIMITED (registration No. C 94716, registered at 54, Immakulata, Triq il-Mina ta’ Hompesch, ZABBAR ZBR 9016) and MARTIQUE LIMITED (registration No. HE 43318, registered at Loutrakiou, 5 Chara Venezia Building, 1st floor, office 101, Strovolos, 2027, Nicosia, Cyprus), provide content and perform operational management of the business.
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For more than 35 years, FiduCenter S.A. RCS B62780 has been one of Luxembourg’s leading financial service providers, offering a complete range of services in all fields of financial project management as PFS, Professional of the financial Sector in Luxembourg